This policy explains how Eastman Chemical collects and uses personal data submitted through eastmanchemicalmaterialsus.com, including technical inquiry forms.
We may collect name, work email, phone, company, country, inquiry type, and project details you voluntarily provide. Server logs may include IP address and browser type for security monitoring.
Inquiry data is used to respond to specification requests, route chemist consultations, ship sample kits, and improve documentation packages. We do not sell personal data.
Inquiry records are retained for as long as needed to support project follow-up and compliance obligations, then deleted or anonymized according to internal retention schedules.
You may request access, correction, or deletion of personal data by contacting [email protected]. Marketing communications, if any, include an unsubscribe mechanism.
We apply administrative and technical safeguards appropriate to B2B inquiry processing. No method of transmission over the Internet is completely secure.
We may update this policy periodically. The revised version will be posted on this page with an updated effective context for significant changes.